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1. Can I trim or remove a parkway tree myself?

No. Parkway trees are the responsibility of and belong to the Village. Contact Public Works with any concerns.

2. A tree on my property is growing into the utility wires. Can the Village trim the tree?

No. The responsibility for trimming trees growing into or near utility wires is that of the utility company. For information on tree trimming, removal and storm damage affecting utility wires, contact Commonwealth Edison (ComEd)

3. The property next door is not mowing their lawn and the grass is over 8” in height. How can I get them to mow it?

Property owners are required to maintain their lawn so that it does not exceed 8”. Contact Community Development with any concerns at (847) 459-2620.

4. I have an issue with a tree on my neighbor’s private property? Who do I contact?

Contact Community Development at (847) 459-2620.

5. Who can provide me information on trees and plants?

For information on trees, plants, diseases and pests, visit the
Morton Arboretum website for more information.

6. Will the Village remove a dead animal from my property?

No. The Village only removes dead animals from roads or right-of-ways. Dead animals on private property must be removed by the property owner or contractor.

7. Can I rake or blow leaves onto the street for collection?

No. Property owners are prohibited from depositing leaves or debris onto any street or parkway within the Village. All landscape waste collection is performed by Waste Management.

8. Who do I contact if there is a sidewalk concern?

Contact Public Works with trip hazard, ponding, cracked, or broken sidewalk concerns.

9. A streetlight is not working. Who can I call to have it repaired?

Report any non-working streetlight to Public Works and provide a location and pole number if possible. Repairs will be made by Public Works or other the responsible agency.

10. How can I get my street swept?

Contact Public Works with concerns about accumulation of street debris. Village sweepers are frequently out in the Spring and Fall to reduce debris build-up, less so during summer months.

11. How do I report a pothole?

Contact Public Works with the location of any pavement concerns such as potholes. Repairs will be made by Public Works or other the responsible agency such as the State (IDOT) or the County depending on location.

12. Who do I contact with a concern about regulatory street signage?

Report any problems with street signage to Public Works. Repairs will be made by Public Works or other the responsible agency such as the State (IDOT) or the County depending on location.