Emergency dispatching of the Wheeling Fire Department is provided by a joint FIRE/ EMS Dispatch Center in Northbrook, Illinois known as the "Regional Emergency Dispatch (RED) Center. RED Center was started in the 1970's and has continued to be a recognized leader in cutting-edge emergency dispatch capablities.
Service Volume & Area
RED Center handles approximately 53,000 emergency calls per year and is responsible for a geographical area of approximately 125 square miles and more than 500,000 residents. RED Center provides dispatching services for several cities, villages, and fire districts. In addition to serving member agencies, RED Center also serves as the regional dispatch center for the Mutual Aid Box Alarm System (MABAS) Division 3 during major or large scale emergency incidents, as well as the main communication center in the State of Illinois for state-wide disasters..