Services > Public Works
Utility Division -
Water and Sewer
Wheeling Water Quality Frequently Asked Questions
New Non-Essential Water
Restrictions - May 15th thru Sept 15th
Non-essential water use (such as lawn sprinkling,
car washing) is prohibited
between 12:00pm and 6:00pm from May 15
through September 15.
To further water conservation efforts, the Village of
Wheeling has implemented an even-odd address watering restriction in
effect from May 15 through September 15. Residents with street
addresses that end with an even number (0, 2,
4, 6, and 8) can only water on even-numbered calendar days. Residents
with street addresses that end with an odd number
(1, 3, 5, 7, and 9) can only water on odd-numbered calendar days.
Watering is prohibited for all properties from 12:00 p.m. and
6:00 p.m. every day. Your cooperation ensures an adequate supply to all water
customers. Questions? Call 847-459-2620.
This Division is comprised of two previously separate Water
and Sewer Divisions with a combined twenty-one (21) full-time
employees (one (1) Utility Superintendent, two (2) Field
Supervisors, three (3) Certified Water Operators and fifteen
(15) Maintenance Operators.
The Division maintains, operates, and repairs the Village's
sanitary/storm sewer collector and conveyance system and water
here for the detailed utility infrastructure facts and
The Village has received treated Lake Michigan water from the
City of Evanston through the Northwest Water Commission since
1985. Treated Lake Michigan water is distributed through the
Village's water distribution system.
The water distribution system includes all activities,
maintenance, service and repairs associated with the
transmission of above Lake Michigan water through the
distribution system to all of its customers in sufficient
quantities and quality to meet the demands of its users and
required fire protection flows.
If residents experience a low water pressure or smell unusual
odor, please contact the Public Works Department at (847)
279-6900. Utility personnel will contact you to check your
For billing issues, please contact Water
Billing at (847) 459-2607.
the Temperatures Fall, Protect Your Water Pipes
Annual Drinking Water Quality Report
Sanitary sewer operation and maintenance encompasses all
activities and procedures to effectively manage, maintain,
operate and repair the Village's sanitary sewer network so that
an uninterrupted and reliable waste water collection, conveyance
and disposal system is maintained.
The Village's system is operated as a local collector system
within the area served by the Metropolitan Water Reclamation
District of Greater Chicago (MWRDGC) which provides regulatory
control and guidelines on the amount and type of acceptable raw
waste discharges that can be deposited into their interceptor
lines for conveyance to regional treatment facilities.
If residents experience a sewer back-up, call the Public Works
Department at (847) 279-6900. Village crews will inspect the
sanitary sewer main. If there is a problem in the Village's
sanitary sewer main, the Village will repair the sewer main. If
there is a problem in the private sewer service line, the
Village will inform the property owner who will then have to
hire a plumber to repair the private sewer service line. If a
6" clean-out is provided after the repair, the Village
could televise the private sewer line to check if the sewer
service line is properly repaired, and/or where blockages are
Notice of Intent for Storm Water Permit
IEPA Annual Inspection Report MS4 2015-2016
Storm sewer system collects and conveys storm water to Buffalo
Creek/McDonald Creek/the William Rogers Memorial Diversion
Channel and eventually to the Des Plaines River. Division
personnel perform periodic maintenance to keep storm sewer
system in good operating condition. During periods of heavy
and/or prolonged rainfall, crews are assigned to clean debris
from storm sewer inlets and monitor & maintain all creek
flows and levels.
Click here for important
stormwater pollution information.