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Support Services Division
Contact: Commander Theresa Wisnewski
Email: twisnewski@wheelingil.gov
Law Enforcement
Accreditation
Planning/Training/Research
Records
Communications
Law
Enforcement Accreditation (Back
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The Commission on Accreditation
for Law Enforcement Agencies (CALEA), was formed in 1979 to
establish a body of standards designed to:
- Increase Law enforcement agency capabilities to prevent
and control crime.
- Increase agency effectiveness and efficiency in the
delivery of law enforcement services.
- Increase cooperation and coordination with other law
enforcement agencies and with other agencies of the criminal
justice system.
- Increase citizen and employee confidence in the goals,
objectives, policies, and practices of the agency.
In addition, the Commission was formed to
develop an accreditation process that provides law enforcement
agencies an opportunity to demonstrate voluntarily that
they meet an established set of professional standards.
The Commission began accrediting police
agencies in 1986. Initially, accreditation was awarded to agencies for a
period of five years, after which agencies must reapply and be
subjected to the reassessment process. Currently this process is
done every three years. The Wheeling Police Department was
first Accredited in November of 1990. In July of 1996,
January of 2001, November of 2004 and November of 2007 the
Department was reaccredited by the Commission demonstrating
continued compliance with the Standards.
Planning/Training/Research
(Back
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Contact:
Sergeant Larry Carmody
Email: lcarmody@wheelingil.gov
This unit is necessitated by the complex demands of
modern police service which acknowledges the necessity of
providing police services in the most efficient and effective
means possible. The supervisor of this unit is assigned on a
full-time basis. Some of the functions of this unit include:
- Coordination of all internal and external training
requirements and maintenance of training files. This
includes Roll Call training, Field Training, and ongoing
in-service training for department personnel.
- Development of operational plan and strategies.
- Research and preparation of budgetary proposals.
- Development of operational procedures and policy
guidelines.
- Presentation of such other studies analysis, or
assignments as designated by the chief of Police or Deputy
Chief of Police.
Records
(Back
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Contact: Gordon
Brooks, Records Supervisor
Email:
gbrooks@wheelingil.gov
The Wheeling Police Department administers and maintains a
police records system which efficiently, effectively and
accurately records and processes reported complaints/calls for
police services. This unit utilizes police records management
computer software to record and retrieve information which aids
in the investigation of crimes; the planning of selective
enforcement and preventative patrol; and assists the Department’s
Command Staff in reaching decisions regarding department
staffing levels and utilization of other department resources.
The Records Unit is supervised by a Civilian Supervisor and
staffed by six full-time personnel.
Communications
(Back
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Contact: Corporal
Thomas Lorenz
Email:
tlorenz@wheelingil.gov
The Communications Center of the Wheeling Police Department is
staffed by a Supervisor and nine full-time employees who serve
the 39,000 residents of the Village of Wheeling. The personnel
assigned are responsible for answering administrative and
emergency telephone lines as well as all 911 calls for the
Police and Fire Departments. They are also responsible for
dispatching Police units and monitoring the various radio
frequencies used by the Village of Wheeling.
 The Communications Center handles approximately
32,000 calls
for police services each year. The Wheeling Police Department
operates on a conventional 800 MHz radio frequency with mobile
and portable radios. A separate VHF radio frequency is used for
non-emergency traffic as well as providing back-up capabilities
if the 800 MHz system should fail. Two additional 800 MHz
and two
additional VHF frequencies are available for parades, special events or other
situations where the primary frequency could be
overloaded. Capabilities also exist in
the Communications Center to communicate on the Public Works,
Fire Department, Fire Department Mutual Aid and Police
intersystem (Point-to-Point) radio frequencies.
The Communications Center has computer links with the State
of Illinois and National Crime Information Center (NCIC)
computer systems as well as the ability to communicate with the
in-car mobile data computer terminals. The computer also allows
communication with any other computer equipped police department
in the country.
A satellite downlink provides Doppler radar images and
weather forecasts for advance warning of severe weather
conditions in the area that would affect not only the safety of
the community but vehicular traffic as well. An emergency telephone notification system is in place to
provide information to residents on emergencies or disaster
situations. The Communications
Center is under the direction of Corporal Thomas Lorenz,
Communications Supervisor, who is responsible for staffing and
the day-to-day operations.
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The Village of Wheeling,
Illinois
255 West Dundee Road
Wheeling, IL 60090
(847) 459-2600
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