Services > Finance
Water and Sewer Billing
Village is divided into two districts for water and sewer billing purposes. Each district is billed bimonthly. The bills are mailed during the last week of the month and are due by the 20th of the following month. If the 20th falls on a Saturday or Sunday, the bills are due on the following Monday. Payments are considered on time if they are physically received in the office of the Director of Finance on or before the due date. Note: Postmarks and/or the date on your check are NOT considered proof of timely payment. Water and Sewer billing and rates are regulated by the Wheeling Municipal Code, Title 13, Section 13.04 and 13.08.
1. Mail your water payment:
3. Pay in Person at Village Hall:
4. Direct Deposit:
The billing for water and sewer service is based on water consumption. Meters are read bimonthly. If a reading cannot be obtained, the bill is estimated based on prior usage.
Water and Sewer Rates for 2015
Click here to download Ordinance 4918, amending Title 13, Water and Sewer Fees.
Late Payment Penalty
A ten percent penalty is added to the water and sewer bill if the payment is not received by the due date. Per the Wheeling Municipal Code, Title13, Section 13.04.230, the Director of Finance may waive the penalty upon the request of an account holder with a record of prompt payment for the prior two years. Such waiver may not be granted more than once in any two-year period.
It is the resident's responsibility to detect and repair any leaks in their water system. Unfortunately, even small leaks can have a tremendous effect on your water bill. Residents are encouraged to repair any leaks as soon as possible.
Non-essential water use (such as lawn sprinkling) is prohibited between 12:00pm and 6:00pm from May 15 through September 15. Your cooperation ensures an adequate supply to all water customers.
Effective August 1, 2005, anyone who sells or transfers
real estate must pay any water, sewer, garbage fees and
penalties related thereto in full before a Real Estate
Transfer Certificate is issued. The requirement to obtain
a real estate transfer certificate applies to all property
owners in Wheeling including condominium owners who pay for
water, sewer and garbage service indirectly through their
monthly assessments. Note: This requirement also applies to
re-finance, quit claim deeds, and transfer of ownership to a
trust. (Section 15.38 of the
Wheeling Municipal Code)
Residents moving into the Village need to contact Salena at (847) 459-2607 to schedule a final reading and ensure proper registration for water services. SELLERS should be prepared to provide their forwarding address and the final reading date. BUYERS must provide new resident registration information. If registration is incomplete, water service may be discontinued.
Effective March 1, 1997, all residential units in the Village, including multifamily apartments and condominiums, are being assessed a SWANCC "debt service" charge of $1.35 per month. This charge is a fixed cost (primarily bond principal and interest payments) of the SWANCC disposal facilities. This charge is being collected via water and sewer billing to ensure a fair and equitable distribution of the Village’s total fixed financial obligation to SWANCC.