Services > Finance
Water and Sewer Billing
Village is divided into two districts for water and sewer billing purposes. Each district is billed bimonthly. The bills are mailed during the last week of the month and are due by the 20th of the following month. If the 20th falls on a Saturday or Sunday, the bills are due on the following Monday. Payments are considered on time if they are physically received in the office of the Director of Finance on or before the due date. Note: Postmarks and/or the date on your check are NOT considered proof of timely payment. Water and Sewer billing and rates are regulated by the Wheeling Municipal Code, Title 13, Section 13.04 and 13.08.
1. Mail your water payment:
3. Pay in Person at Village Hall:
4. Direct Deposit:
The billing for water and sewer service is based on water consumption. Meters are read bimonthly. If a reading cannot be obtained, the bill is estimated based on prior usage.
Water and Sewer Rates for 2016
Click here to download Ordinance 4977, amending Title 13, Water and Sewer Fees.
Late Payment Penalty
A ten percent penalty is added to the water and sewer bill if the payment is not received by the due date. Per the Wheeling Municipal Code, Title13, Section 13.04.230, the Director of Finance may waive the penalty upon the request of an account holder with a record of prompt payment for the prior two years. Such waiver may not be granted more than once in any two-year period.
It is the resident's responsibility to detect and repair any leaks in their water system. Unfortunately, even small leaks can have a tremendous effect on your water bill. Residents are encouraged to repair any leaks as soon as possible.
Non-essential water use (such as lawn sprinkling) is prohibited between 12:00pm and 6:00pm from May 15 through September 15. Your cooperation ensures an adequate supply to all water customers.
Application for Real Estate Transfer
here to download the Ordinance Establishing the Real Estate Transfer
There is also a requirement for the seller to give the Village of Wheeling seven (7) business days notice before the scheduled closing to allow sufficient time to obtain a final meter reading and issue the Transfer Stamp. An Application for Real Estate Transfer Stamp is also available at the Finance Department at Village Hall, 2 Community Boulevard., Wheeling, IL during Business Hours, Monday thru Friday, 8am to 4:30pm. A completed Application may also be faxed to (847) 459-9692.
Residents moving into the Village need to contact Michaela at (847) 459-2607 to schedule a final reading and ensure proper registration for water services. SELLERS should be prepared to provide their forwarding address and the final reading date. BUYERS must provide new resident registration information. If registration is incomplete, water service may be discontinued.
Effective March 1, 1997, all residential units in the Village, including multifamily apartments and condominiums, are being assessed a SWANCC "debt service" charge of $1.35 per month. This charge is a fixed cost (primarily bond principal and interest payments) of the SWANCC disposal facilities. This charge is being collected via water and sewer billing to ensure a fair and equitable distribution of the Village’s total fixed financial obligation to SWANCC.
Effective January 1, 2016, all single-family, multi-family, commercial and industrial properties will be charged a stormwater fee. The fees are based on the amount of impervious surface located on each parcel in the Village. The fees are calculated based on the number of Equivalent Runoff Units (ERU) generated by each parcel. One ERU is equal to 3,000 square feet of impervious area – the average amount of impervious area located on single-family residential properties in Wheeling.
Single-family residential properties will be charged for one ERU each month.
All other non-single family parcels (i.e. commercial, industrial, etc.) will be charged based on the actual amount of impervious area located on the parcel.
The ERU method is used by many stormwater utilities throughout the United States because it is one of the most equitable ways of raising revenue for stormwater projects. By calculating the amount of impervious area on each parcel in Wheeling, the Village can more equitably tie the fee each property pays to the amount of stormwater the property generates.
Click here to download Ordinance 4966 Establishing the Stormwater Utility Fee.