When extremely cold weather/temperatures arrive, frozen pipes can pose a dangerous and costly problem for any owner. Water expands as it freezes placing great pressure on metal or plastic pipes. Expanding water can rupture water pipes found in basements, exterior walls, crawl spaces, attics, garages, and kitchen cabinets. Time is of the essence in thawing a frozen water line.
Residents can attempt to protect and prevent water lines from freezing and rupturing during extreme cold conditions by observing the following:
If residents are concerned about possible water problems and damage to unoccupied homes, please contact 847.279.6900, M-F from 7 am to 3:30 pm, to verify if the water service is shut-off at the property. After 3:30 pm, please contact the Police Department Non-Emergency telephone at 847.459.2632.Extreme Cold Weather Information (PDF)
Winter Storm Information (PDF)